RoofixPro respects your privacy. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit our website
roofixpro.com (the "Site") or use our AI roofing
assistant and contact forms.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, and phone number submitted through our inspection request form.
- Service Details: Information you provide about your roofing issue, including descriptions and photos if submitted.
- AI Chat Data: Messages you send to our AI roofing assistant, which may be processed by a third-party AI provider to generate responses.
- Usage Data: IP address, browser type, device information, and pages visited, collected automatically through standard web analytics.
2. How We Use Your Information
- To respond to inspection and quote requests
- To contact you regarding scheduling, estimates, and service updates
- To improve our website, services, and AI assistant responses
- To process insurance claim assistance where requested
- To send service-related communications (we do not sell your data for marketing by third parties)
3. Third-Party Services
We use the following third-party services to operate our Site:
- HubSpot: Stores contact information submitted through our forms as part of our customer relationship management system.
- AI Service Provider: Processes messages sent to our AI roofing assistant to generate helpful responses. Conversations are not used to identify you personally.
These providers have their own privacy policies governing how they handle data on our behalf.
4. Data Retention
We retain your contact and service information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights
Depending on your state of residence, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
To exercise these rights, contact us using the information below.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Site is not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
📞 (855) 259-3302
📧 mo@roofixpro.com